Kiki asked:


I purchased some Xmas gifts online and had them shipped through USPS with tracking #. The tracking # says that the package was delivered and I never got it. I was home and witnessed the mailman come to my house on the day it says it was delivered and all I got was letters. I have contacted the post office who says it was a substitute mailman that day and that they would keep their eye out for the package. I didn’t have insurance on package, but shouldn’t USPS be held responsible as either this mailman kept my package or delivered it to the wrong house? Either way I don’t think I will ever use USPS again for my holiday shipping needs!

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KKingS asked:


I have heard it takes about two weeks for a package to arrive and we are only to use USPS.

If I send something of value, should I buy insurance, even though it is out of the postal system’s hands once it leaves this country?

Also, if the post office marks it as fragile and there is insurance on it….are they more likely to take better care of it? (I’ve heard that some sailors get their boxes in pretty abused shape.)

Is there anyway I can send a package with speedier delivery so that I can send home baked goods?

Are there any items I am banned from shipping to a sailor on board a ship? (besides, obviously, alcohol.)

Thanks in advance…I am having a difficult time locating people that have the answers to these questions…and I would REALLY like to get this holiday package in the mail.

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L.C. M asked:


I have one prescription that costs more than the insurance cost in Mass.

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