Green Submarine ? asked:


I ordered a CD online through Circuit City for my cousin for christmas. He lives in California, but was in town visiting for the holidays… I ordered the CD on the 28th before he came, and payed the extra shipping so that it would be at my house on the day he arrived (12/31).. However, it wasn’t delivered until today (01/02) and he is already on his way back to california. On the package it says “Deliver on or before Dec31st.” … and by tracking it online, I see that Circuit City sent it out the day I ordered it… so Fedex is to blame for the delay. My question is how would I go about getting my money back for the extra shipping? If I would have just payed the minimum (like, $3) I would have gotten it on the same day anyway. It is obviously Fedex’s fault for not delivering it when it was supposed to.
Circuit City did their part though. They sent it out the day I ordered it, and even wrote special instructions on the package as to when it was to be delievered by.

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